FAQ

FAQ

Are DUA brochures available? Yes we provide CD brochures and electronic design offers to our valued clients

Does DUA accept custom designs ? Yes we do. Its what we do best – create

Is DUA a certified lighting manufacturer with international safety standards? Yes we are compliant to UL, CE, SAA & BS certifications.

Does DUA manufacture with its own production facilities? Yes we do – 2000 M2 facility on the Ngurah Rai Bypass in Jimbaran, Bali Indonesia.

DUA’s terms and conditions? Available – pls enquire or visit this site’s Profile | Customer Care | Terms & Conditions

DUA’s delivery times? Usually 8 to 10 weeks which can be reduced to 45 – 60 days as a regular client.

Will the wood crack? All DUA woods are kiln dried to 14% with special consideration given to client environments with drier climates.