General Terms and Conditions
| 1 | Payment by Telegraphic Transfer in full amount with terms: |
| a. 50% deposit at order confirmation. | |
| b. 50% prior to export / delivery. | |
| 2 | Prices are quoted xworks, valid 60 days from the date of quotation for the entire works as enquired. |
| 3 | DUA reserves unit price adjusment for partial award. DUA reserves price adjustment after mockup / |
| sample / prototype production. | |
| 4 | For cost and time effectiveness please kindly consider ordering your spare parts / replacement orders |
| at time of main order. DUA reserves the right to decline small quantity orders or charge | |
| higher prices and longer lead times. | |
| 5 | All samples (prototypes/mock ups) and production orders will be started after shop drawing approval and |
| order confirmation. | |
| 6 | Design changes (by Client) after shop drawing approval and order confirmation are subject to DUA |
| approval and may incur extra charges (tooling development) and extended delivery times. | |
| 7 | Lead Time: usually 12 (twelve) weeks (may be reduced to 60 days or extended to 120 days) after order |
| confirmation and shop drawing approval date (subject to final PO date). Cancelled orders forfeit deposit progress | |
| 8 | Label & Certification: : All lighting fixtures are manufactured to certified standards with certified electrical |
| components (unless specifically noted). | |
| 9 | Prices are inclusive of Carton Box or Carton Roll packing suitable for international FCL sea freight as follow: |
| a. 3 ply inner and 5 ply master (with standard DUA labeling). | |
| b. Extra charges may apply for LCL and Airfreight as well as other packing systems (i.e. wooden crate, printing, | |
| bar code, special requests etc). |
| 10 | Samples or prototypes: : are charged at 200% of their quoted main production qty order price with the 100% |
| surcharge credited back to you at time of main production order. Extra upfront tooling charges may apply. | |
| 11 | Policy : DUA samples (mockup & prototype) are manufactured for your final design concept and quality review |
| prior to main order confirmation with the understanding DUA’s quoted prices above are herewith acknowledged | |
| acceptable to Client’s provisory budget. | |
| It is strictly forbidden to use DUA’s samples for reverse engineering or counter sampling by others inclusive first | |
| party and third party suppliers. | |
| 12 | In case of Project delivery delays by Client; after initial 1st month grace periode free of charge, DUA will invoice |
| 1.5% per month for additional warehouse costs and 1% per month interest charges on outstanding delayed | |
| delivery invoice value. | |
| 13 | Lighting prices are quoted without light sources unless specifically noted. |
| 14 | All branded light sources, electronics and imported electrical hardware as per original manufacture’s |
| guarantees and terms. | |
| 15 | Please consult with your freight forwarder and Receiving Warehouse if any damages have occurred from |
| shipment or warehousing mishandling or accident. Photo proofs are to be received by DUA within | |
| 10 days of damaged / mishandled goods reception so we can assist review and process claims with | |
| your freight forwarder or warehouse insurer. | |
| 16 | Proprietary Rights: Client warrants having the proprietary design rights to the product ordered to be |
| produced by DUA Lighting. |